The Sickman family moved outside of the city to Derby, KS in 1994. It was the first time they’d lived “out in the country,” she said and the family needed to find propane service. Their daughter just so happened to go to school with the daughter of a Wayman employee and mentioned Wayman Oil. Service was set up and Wayman has now provided the family with propane heat for nearly 20 years.
Mrs. Sickman called Wayman Oil one Saturday because her tank needed filling. Mike Tanner quickly came out and found that their line was broken and leaking. He shut everything off, went back to the office and returned to install a temporary tank for the Sickmans to have heat over the weekend. “This is a big deal,” said Diane, “if he hadn’t have come, it wouldn’t have been safe. Gas leaks are dangerous.” It was also a big deal to her because at the time, Mike and his family were moving, yet he still arrived quickly after hours to ensure the family had heat. Mr. Tanner gave them a bid and returned Monday to trench in a new line, ensuring their system was safe again.
Mrs. Sickman said of her experience, “They were very helpful and took care of business. They made sure everything was working. Mike was even moving, but still came out. He’s just a really nice guy.” The next comment she had is one that is consistently present in all of Wayman Oil’s testimonials. “Wayman is always very quick to respond,” Diane said, “it’s usually on the same day within four hours.”
In the past nearly two decades, Diane has seen many flyers and received calls from other propane providers urging her to switch to their services. But she sees no reason to ever switch from Wayman. “We’ve always been very happy” she said of Wayman’s customer service. “We’ve always been taken care of with them and will continue to be, and that’s that!” she exclaimed. There’s no doubt that Wayman will continue to provide the same quick, knowledgeable and friendly service at the Sickman residence. We are proud and honored here at Wayman to have such loyal customers and look forward to 20 more years of service with them.