The Kriszcsiokaitis family moved from city to country living when they bought a home in Derby, KS, in 2009. The man who had previously owned the home had used Wayman Oil as his propane provider. When the Kriszcsiokaitis family moved in, they went and talked to Mike at Wayman to ensure they had the best propane service for their new home and found just that when talking to Mike.
Seeing “how nice of a guy,” and how knowledgeable Mike is, Lisa Kriszcsiokaitis said she asked herself, “do we even need to check any further?” Her choice was made and Wayman Oil continued providing propane service for the same house with a new family.
The house not only required ensuring great propane service, but a new furnace as well when the family moved in. After a well-known heating/cooling provider came and installed a new heat pump, there was an issue and the house was not being heated properly. Lisa called Wayman and Mike said he’d be there in five minutes. He arrived to find a faulty valve on the heating company provider’s new equipment and notified Lisa of the valve’s unsafe state. Although Mike was not allowed to fix the other company’s equipment, he was able to notify Lisa for her to call the company, who came out shortly to replace the faulty valve and ensure her home’s safety.
Mrs. Kriszcsiokaitis had many of the same comments other happy Wayman customers have attested to. She marveled at Wayman Oil’s quick, “wonderful customer service.” They “answer calls within 24 hours and answer questions with no problems; you can’t go wrong with the service!” she exclaimed. “I’ve not seen a company with this great of customer service in many years. You call and talk to a real person, with no automated service. I wouldn’t go with anyone else,” she added.
The feeling is mutual on Wayman and Mike Tanner’s behalf. Mike enjoys taking care of customers and knowing them by name. It turns out that Mike and Lisa’s children attend the same high school. A small world instance, yet again! Mike can easily relate to his customers on a personal level. “Great lady!” Mr. Tanner exclaimed about Mrs. Kriszcsiokaitis.